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At first guess, one might think the agentic AI boom would splinter into a thousand use cases. Retailers automating inventory. Banks unleashing robo-analysts. Manufacturers fine-tuning factories.
But findings in the January 2026 edition of The CAIO Report from PYMNTS Intelligence reveal that, across industries, companies are converging on the same handful of high-impact uses for agentic...
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At 60 million and growing, the U.S. Labor Economy represents a sizeable segment of the country’s manpower. Yet, even as these individuals serve food, staff warehouses, drive trucks, staff events, care for patients and otherwise keep local commerce moving, it rarely receives attention in mainstream economic narratives....
Back-office payments are starting to look a lot more like consumer checkout, and that shift could determine which firms see their cash position clearly and which keep flying blind.
The Business Payments Tracker from PYMNTS Intelligence, “Virtual Mobility: How Mobile Virtual Cards Elevate B2B Payments,” argues that paper checks and other manual tools are still draining time and money,...
Artificial intelligence (AI) has the potential to help credit unions scale personalization, improve fraud detection and streamline operations, but only if the foundations beneath those tools are solid.
The opportunity is clear. AI has moved rapidly from novelty to necessity across financial services, and credit unions are not immune to those shifts. More than half of consumers already...
As nostalgia sweeps across social media, touching everything from posts to playlists, 2016 has emerged as a reference point for how different things felt and how much optimism was embedded in the moment.
It was a year when technology promised reinvention, platforms promised scale and digital experiences promised to feel effortless across all manner of social interactions.
The same...
OpenAI’s annual recurring revenue (ARR) topped $20 billion in 2025, up from $6 billion in 2024 and $2 billion in 2023, according to the artificial intelligence (AI) startup’s chief financial officer, Sarah Friar.
Over the same period, OpenAI’s compute grew from 0.2 gigawatt (GW) in 2023, to 0.6 GW in 2024 and about 1.9 GW in 2025, Friar said in a Sunday (Jan. 18) blog post.
“And we...
Payment innovations typically start by doing their best to answer three key questions. Can money move faster, more cheaply, with fewer human touches?
The rise of agentic artificial intelligence (AI) systems, however, is moving those goalposts. As AI-driven systems begin to act with increasing autonomy, the central issue is no longer how payments move, but why they move at all.
Intent...
Bermuda says it is set to become “the world’s first fully onchain national economy” with the help of stablecoin issuer Circle and cryptocurrency exchange Coinbase.
This initiative aims to make digital assets a part of the country’s everyday financial infrastructure, according to a Monday (Jan. 19) press release.
It will build on an existing partnership in which the Government of...
India’s central bank has reportedly proposed that BRICS countries link their digital currencies.
The goal here is to ease cross-border trade and tourism payments and reduce reliance on the U.S. dollar, Reuters reported Monday (Jan. 19) citing two sources familiar with the matter.
These sources said the Reserve Bank of India (RBI) has recommended to the government that a proposal...
The IMF is reportedly warning of a threat to the world economy from an AI downturn.
In its latest World Economic Outlook, published Monday (Jan. 19), the International Monetary Fund (IMF) said that if predictions about productivity advances fueled by artificial intelligence (AI) turned out to be too rosy, it could lead to a wider downturn.
“Reevaluation of productivity growth...