The Business & Technology Network
Helping Business Interpret and Use Technology
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Feed Items

Amazon is making it easier for consumers to use its palm payment tool Amazon One. “Until today, customers had to visit a physical location to hover their palm over an Amazon One device to sign up for the service,” the company said in a news release Thursday (March 28). “Now, they can sign up for Amazon One from home, work, or on-the-go via the Amazon One app, available from the Apple App Store or...
Sovos, a global tax software provider, has joined forces with PwC in Belgium to streamline the adoption of eInvoicing among businesses. This collaboration establishes a joint business relationship designed to enhance the implementation of eInvoicing and eReporting solutions, the companies said in a Thursday (March 28) press release. The partnership between Sovos and PwC in Belgium is set against...
Last month, a hacker group known as ALPHV BlackCat attacked the U.S. healthcare system. Now, the federal government is offering a $10 million reward to help identify the people behind the organization. “The ALPHV BlackCat ransomware-as-a-service group compromised computer networks of critical infrastructure sectors in the United States and worldwide, deploying ransomware on the targeted systems...
Home Depot is acquiring SRS, a distribution company for roof, landscaping and pool contractors. The home improvement giant says the $18.2 billion deal, announced Thursday (March 28), will speed its growth with its professional customer base, and expand its total addressable market to approximately $1 trillion. “SRS is an industry leader with a proven track record of profitable growth across...
Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their size and scale. However, savvy small to mid-sized businesses (SMBs) have found ways to punch above their weight despite their outsized challenges. These moves can have significant implications for customer satisfaction....
Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much that they’re discouraged from shopping with that company again. Fraudsters? They’re gaming the system, sometimes reporting that products did not arrive, or they did not get what they ordered — and they request refunds. Doriel Abrahams, head of risk, U....
The financial services landscape is an inherently customer-centric one. Within it, the winds of change around customer behavior and expectations about their banking relationships and financial journeys have been blowing stronger than ever. “Consumers have come to expect a lot of capabilities in the palm of their hand, 24/7, and a lot of what we’ve traditionally thought of as branch functions or...
European middle-market firms have the second-highest need for working capital solutions. That’s according to “The 2023-2024 Growth Corporates Working Capital Index: Europe Edition,” a PYMNTS Intelligence and Visa collaboration that looked at the working capital needs of growth corporates, or middle-market organizations generating annual revenues between $50 million and $1 billion. The five...
Digital bill payment has become routine for most consumers, offering them extensive firsthand experience with the frustrations and challenges with these payments. Fraud, friction, limited payment options and slow payment times are just some obstacles consumers face when paying for electricity, internet service, tuition or any number of regular bills. Accelerating and streamlining these payments...
For decades, consumer expectations around the convenience and always-on capabilities of their financial services could not be met. The typical Monday-through-Friday banking hours and 4 p.m. branch closings have made it difficult for consumers to decide when and how they bank. That’s quickly changed. Consumer expectations, technological advancements and shifting market dynamics are redefining what...