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As brands push communication through their mobile apps, consumers maintain that they would rather get their personalized offers through good, old-fashioned email.
By the Numbers
The PYMNTS Intelligence report “Personalized Offers Are Powerful — but Too Often Off-Base” drew on responses from more than 2,500 U.S. consumers to understand how they view the personalized offers they receive from...
Mixed-reality technology is reshaping the landscape of the retail industry, ushering in an era of immersive experiences for consumers that blend the digital and physical.
Apple released its first mixed-reality headset, Vision Pro, with 600 new apps and games Friday (Feb. 2). Among these were forays into augmented reality (AR) and virtual reality (VR) from major retailers, taking advantage of the...
Three individuals have been indicted for their involvement in an identity theft conspiracy, which reportedly included a $400 million hack of cryptocurrency exchange FTX.
The hack took place in November 2022, on the same day that FTX filed for bankruptcy protection, CNBC reported Friday (Feb. 2).
The alleged ringleader, Robert Powell, along with alleged co-conspirators Carter Rohn, an Indianapolis...
Split-payment plans, or installment plans as they are more popularly called, have gained momentum in the consumer commerce space in recent years.
These plans — not only general-purpose card plans but also split-payment plans that use merchant or store cards and buy now, pay later (BNPL) — have become increasingly popular as customers look for more convenient and flexible payment choices.
This has...
As freelancing, remote employment and other new models of work emerge, coworking app Groove is seeing demand rise for subscription services that can aid consumers in structuring their workday, building their own tech stacks suited to their needs.
In an interview with PYMNTS, Josh Greene, the company’s co-founder and CEO, said that as nontraditional career paths become more mainstream, people are...
Three members of Congress have asked the Federal Deposit Insurance Corp. (FDIC) for information about how it will provide regulatory guidance for FinTech firms and other financial innovators.
This request was driven by the FDIC’s dismantling of the external facing portion of its FDITech Office, according to a Friday (Feb. 2) press release issued by the House Financial Service Committee (HFSC)....
Consumer sentiment has reached its highest level since July 2021, with consumers expecting improvements in both inflation and personal incomes.
The index reached this level with a 13% month-over-month improvement in January, which was preceded by a 14% improvement in December, according to the University of Michigan’s Surveys of Consumers released Friday (Feb. 2).
“Consumers expressed gains in...
Paytm, an India-based digital payments firm, is facing uncertainty regarding its license as the Reserve Bank of India ordered it to stop accepting deposits after Feb. 29.
The RBI’s order has raised concerns about the future of Paytm’s banking operations and its ability to continue providing digital wallet services, Reuters reported Friday (Feb. 2).
The license for the banking business is held by...
Cox Automotive has added a new synthetic identity (ID) fraud indicator to its Dealertrack Compliance solution for car dealers.
The new Synthetic ID Fraud Alert is designed to detect synthetic ID behaviors and help dealers guard against fraudulent transactions earlier in the finance and insurance (F...
Sunil Rajasekar, CEO of Billtrust, told Karen Webster that while using artificial intelligence (AI) to make better business decisions, generative AI has the potential to change the very nature of payments and commerce.
Billtrust and other firms, he said, have been using AI for a while, harnessed to improve back-office workflows, to set credit limits and to detect fraud.
Generative AI, he said,...