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Will PC makers replace your crashing Intel chip? We asked 14 of them

Tags: money
DATE POSTED:August 7, 2024
A computer chip, covered in a silver heatspreader with identifying text, atop a blue Intel box. An Intel Core i9-13900K CPU, one of the first types identified to sometimes crash this way. | Photo by Tom Warren / The Verge

There is no fix for Intel’s crashing 13th and 14th Gen Raptor Lake desktop processors. If your chip isn’t yet damaged, please apply motherboard BIOS updates early and often to prevent issues. If it’s already damaged, your only option is to exchange it.

But what if you didn’t buy a chip — but, rather, an entire PC? Will PC makers have your back? Will they pass along the extra two years of warranty that Intel just theoretically granted them, or will they perhaps try to save money at your expense?

Image: Intel On Tuesday, Intel confirmed it will extend its warranty by two entire years for 24 different CPUs that may be affected.

We asked over a dozen desktop computer companies that last question. Some agreed to...

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Tags: money