UK Prime Minister Keir Starmer backs AI tool to slash frontline workers’ task load
In a huge win for frontline workers, Keir Starmer has praised an AI tool designed to slash time spent on laborious admin tasks.
At an event at 10 Downing Street yesterday (4 February), the UK Prime Minister was introduced to Magic Notes, which can be used to generate care assessments and paperwork from meeting recordings.
Social workers can now record their meetings on a smartphone or laptop, and Magic Notes will write almost instant summaries and even suggest follow-up actions.
An independent evaluation of the tool, carried out by Warwick University and published this week, found it can slash admin time by half.
In a statement sent to ReadWrite, Alex Stephany, Founder and CEO of Beam, who developed the app, said: “We’ve been delivering frontline services for over seven years, and seen first-hand the extraordinary impact that new technology can deliver for both frontline workers and service users.
“It’s been great to get Magic Notes to thousands of social workers across the UK, and now to see that an external evaluation has found that our AI cuts social workers’ paperwork in half enabling them to focus on the jobs that matter most, the work that we know they love doing.”
Alex added that the PM “sees potential” for new tech like Magic Notes to “radically overhaul the public sector at all levels”. He said it was great to recieve the leader’s support in getting the tech into the hands of “every frontline worker in the UK”.
At Ealing Council in London, Magic Notes has been handed out to more than 100 Social Workers across adult care teams, with a pilot beginning in the children’s teams.
Joanna James, a social worker at the Council, said: “All of us got into this line of work because we want to support people. What Magic Notes has done is let us really focus on that part of the job: cutting down the time.
“I spend doing paperwork to give me more time with people. It’s hard to imagine my job without it, now.”
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