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82% of US Workforce Believes GenAI Boosts Productivity
Generative artificial intelligence (GenAI) is changing the way we work, and a new PYMNTS Intelligence report, “GenAI: A Generational Look At AI Usage And Attitudes,” reveals the complex and somet...

Sales Prospects Brighten as Small Businesses Find Life in Loyalty Programs
Thus far into 2025, the year has been an eventful one — to say the least. And the volatility of everything from tariffs (and possible supply chain turbulence) to persistent inflation to a shifting r...

AI Summit: EU, France to Invest $320 Billion in AI to Rival US, China
This week’s AI Action Summit in Paris — the artificial intelligence (AI) community’s equivalent of Davos — saw the Europeans act decidedly un-European. The annual event, which is attended by g...

Lyft’s 2024 Success Driven by Customer Focus, Price Lock Service
One of the key factors behind Lyft’s success in 2024 was its focus on enhancing driver satisfaction and improving service reliability. According to CEO David Risher, the company’s “customer obse...

Upstart Personal Loans Leap 89% Year Over Year
Upstart’s latest quarterly results showed double-digit gains in loan originations, powered by artificial intelligence (AI) and automation, where management also said that the credit quality of its l...

DoorDash: ‘Great Digital Experiences’ Drive More Orders of Retail Goods
DoorDash is seeing a growing share of consumers order from not only its initial offering — restaurants — but also its new verticals that include a growing variety of retailers. “Consumers are co...

Witnesses Fault ‘Regulation by Enforcement’ of Digital Assets at Congressional Hearing
At a subcommittee hearing on the current state and future potential of digital assets, lawmakers and witnesses from the crypto and payments spheres — including PayPal — cautioned against a policy ...

Confluent Forms AI-Focused Partnerships With Databricks and Jio Platforms
Data streaming platform Confluent announced new partnerships with Databricks and Jio Platforms Ltd. Both partnerships aim to offer customers new services having to do with artificial intelligence, ...

Report: Crypto Custodian Services Provider BitGo Considers IPO
Cryptocurrency custodian services provider BitGo is reportedly considering an initial public offering (IPO) as soon as the second half of the year. The firm is in talks with potential advisers on a li...

Healthcare Delivery Models Have Changed, Why Haven’t Payment Processes?
Change happens slowly at first, and then all at once. Just look at the healthcare system of today, versus that of, say, 2009. There’s been a sea of change. But as providers move away from traditiona...