Tourism Downturn Could Cut Retail Spending by $20 Billion
A downturn in travel could hurt not only the tourism industry in the United States, but also its retailers.
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Nearly $20 billion in retail spending is at stake this year, Bloo...
Why Tech Only Works if It Solves a Human Problem
Watch more: Customer Experience Is Becoming the Product as AI-Native Commerce Emerges
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FinTech innovation is commonly measured in deployment cycles, not dialogue.
But as emer...
Mobile Texts Have Changed How Consumers Make Payments
Watch more: Bringing Commerce Into the Conversation
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The invisible line separating communication from commerce is dissolving. Messaging platforms are no longer merely for soc...
Fraud-Compliance Gaps Undermine Two-Thirds of Issuers
As fraud threats become more sophisticated and regulatory scrutiny intensifies, financial institutions are under growing pressure to strengthen their defenses.
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Those defense...
This Is the Consumer’s Brain (and Wallet) on Amazon Prime Day
Buying a pillow-top mattress on Amazon.com seems like the most basic thing: Find, grab, check out, then wait for delivery (two days for Prime members). But behind that simple purchase lies a world of ...
Boomers Lead Gen Z in Impulse Buys From Influencers
Social media influencers captivate audiences and drive purchases for more than half of consumers in the United States.
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The PYMNTS Intelligence exclusive report “Generation...