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NAB internet banking outage: Yes, it is not working

DATE POSTED:July 1, 2024
 Yes, it is not working

NAB internet banking outage continues to disrupt services for millions of customers, as the bank’s online platform remains inaccessible via computers. Despite the outage, the bank’s mobile app has been restored and is now operational. NAB, which serves approximately 10 million customers, announced it is actively working to resolve the ongoing issues affecting its online banking services.

NAB internet banking outage has been already responded

The NAB internet banking outage has led to significant inconvenience for customers attempting to access their accounts online. Those who tried to log in to either the app or the online banking platform today were greeted with messages indicating that the service was unavailable. In response to the disruption, a NAB spokesperson issued an apology and assured customers that the issue is being addressed.

The spokesperson acknowledged the problem, stating to 9News:

“We’re aware of an issue currently impacting some of our services including internet banking, mobile and desktop”.

They emphasized that NAB’s technology team is diligently investigating the cause of the outage and working to restore full functionality as quickly as possible. To keep customers informed, the bank is utilizing banners in its digital banking channels and providing updates across social media platforms.

NAB internet banking outageThe bank’s mobile app is operational despite the NAB internet banking outage (Image credit) NAB internet banking not working for now

While the NAB internet banking outage continues to affect desktop users, there has been progress in restoring services. The bank confirmed that its mobile banking app is now operational, allowing customers to access their accounts and perform transactions through their smartphones. NAB expressed its commitment to resolving the remaining issues with its internet banking service, stating,

“We are working to resolve remaining issues with internet banking”.

The bank’s efforts to communicate with its customers during this outage are crucial. By keeping users updated through digital channels and social media, NAB aims to mitigate the impact of the disruption and reassure customers that a resolution is forthcoming. The bank’s tech team continues to work around the clock to identify and fix the underlying issues, aiming to restore full service as soon as possible.

Consider using NAB internet banking app

In light of the ongoing NAB internet banking outage, customers are encouraged to consider using the NAB internet banking app as an alternative. While the desktop service remains inaccessible, the mobile app has been restored and is fully operational. This offers a viable solution for customers needing to manage their finances and conduct transactions during the disruption.

NAB internet banking outageCustomers are encouraged to use the mobile app until the NAB internet banking outage is resolved as an alternative (Image credit)

If you are also affected by the NAB internet banking outage, you may download their app using the links below.

The NAB internet banking app provides a wide range of features that replicate the functionality of the online banking platform. Customers can check account balances, transfer funds, pay bills, and access other essential banking services through the app.

Using the mobile app not only allows customers to continue their banking activities without interruption but also ensures that they stay informed about the status of the ongoing NAB internet banking outage.

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NAB is actively updating users regarding the NAB internet banking outage through in-app notifications, banners, and social media channels, ensuring that customers receive the latest information on service restoration efforts.

As the bank works to resolve the remaining issues, customers are encouraged to use the mobile app for their banking needs. NAB’s proactive approach in addressing the NAB internet banking outage, including regular updates and apologies for the inconvenience, reflects its commitment to customer service. As the situation evolves, the bank remains focused on restoring full functionality and ensuring that similar disruptions are minimized in the future.

Featured image credit: NAB