Visa Puts AI at Core of Dispute Management Strategy
Watch more: Need to Know: Visa DPS, Shane Malloy
The moment a cardholder challenges a charge, it shifts from a quiet operational task to a critical customer touchpoint.
Disputes are no lon...
Why Empathy Is Credit’s Last Competitive Edge
Watch more: Need to Know
Digital disruption has rewired expectations across industries, and in consumer finance, the old playbook of transactional credit programs is becoming obsolete. The ...
72% of Consumers Say Personalization Shapes Where They Bank
Although conversational artificial intelligence can cut wait times and reduce service costs for banks, the real prize could be won elsewhere.
Trust, long considered fragile in digital banki...
Meta Monetization Manager: Maximizing Your Social Media Revenue
In today’s fast-moving online world, creators and businesses are always hunting for smarter ways to make money on social media. That’s where Meta Monetization Manager comes in—it’s like a tool...
BNB Breaks $1,000 for the First Time, Marks New Record High
BNB-Chain’s native token, BNB, has crossed the $1,000 mark for the first time since its launch in 2017, marking a major milestone for the cryptocurrency. The surge comes on the back of sustained dem...