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G.R.W.M. (that’s “get ready with me”) for a major change in the social commerce landscape, because the pending TikTok ban in the United States could be make-or-break for all the brands that have built their following on the platform.
TikTok has become a powerful force for brands trying to reach shoppers online, especially younger generations. The 2023 PYMNTS Intelligence report “Tracking the...
The shift toward digital channels in financial services shows no signs of slowing down, as evidenced by the latest earnings results from incumbent banks and financial services providers.
During the first quarter, Bank of America logged a staggering 3.4 billion digital logins, with digital sales accounting for half of its total sales, as outlined in its earnings supplementals on Tuesday (April 16...
In a lab in London, a new generation of avatars is learning to smile, frown and wink — not just as programmed, but in response to human emotions conveyed through text.
Backed by Nvidia, Synthesia’s latest creation aims to mimic and deeply understand feelings, turning every digital interaction into a near-human experience. As these emotional avatars prepare to enter the marketplace, they might...
In a meeting that underscores the European Union’s ongoing scrutiny of the tech industry, Margrethe Vestager, the EU’s antitrust chief, held discussions with representatives from the French artificial intelligence (AI) firm Mistral AI on Friday (April 26).
The meeting took place against a backdrop of growing concerns regarding competition in the tech sector, with Vestager expressing concern about...
The global smart cities landscape is evolving, driven by the fusion of urbanization and technological advancements.
This transformative shift is underscored by the recent release of the “2024 Smart City Index,” a collaborative effort between the IMD World Competitiveness Center and the World Smart Sustainable Cities Organization (WeGO). This index provides key insights into the evolving terrain...
Despite the moniker attached to their segment, small businesses loom large in the American economy.
And with the U.S. Small Business Administration (SBA) celebrating National Small Business Week starting Sunday (April 28), the staying power of entrepreneurship in the U.S. is top of mind for both small- to medium-sized businesses (SMBs) as well as the solution providers and financial institutions...
Consumers are using mobile wallets more, but it is taking a while for them to grow accustomed to utilizing the technology to pay in stores, PYMNTS Intelligence reveals.
By the Numbers
The PYMNTS Intelligence report last year, “The Mobile Wallet Challenge: Replacing Physical With Digital,” created in collaboration with ACI Worldwide, drew from a census-balanced survey of more than 2,000 U.S....
Walmart has been expanding its omnichannel capabilities across its three segments: Walmart U.S., Walmart International and Sam’s Club.
The company’s people and technology are dedicated to giving customers the opportunity to shop in both retail stores and through eCommerce so they can access what they need “anytime and anywhere,” the retailer said in its annual report released Thursday (April 25...
Tired of proverbially picking their way through online resale marketplaces, consumers are looking for more streamlined secondhand shopping experiences that more closely resemble the ease and simplicity of buying new.
In an interview with PYMNTS, Gayle Tait, CEO of Trove, a white-label resale platform for brands, said consumers are looking for branded secondhand shops to take the chaos out of...
Card-linked offers — those special promotions designed to encourage consumers to use their credit and debit cards at specific locations or for specific items — are used by about 2 in 5 cardholders.
As PYMNTS Intelligence found in researching “Card-Linked Offer Growth Hinges on First-Time Users,” a report completed in collaboration with Banyan, only 22% of consumers say they used the first card-...