ReadyBet breaches gambling laws by messaging self-excluded users via BetStop

The Australian Communications and Media Authority (ACMA) says ReadyBet, an online betting company with a license to operate, broke national gambling rules by contacting people who had signed up to BetStop, the National Self-Exclusion Register (NSER), to avoid gambling.

Between August and December 2023, ReadyBet sent more than 250 marketing messages to individuals who had chosen to block themselves from gambling services.

The ACMA has issued ReadyBet with a remedial direction after it sent marketing messages to customers who had chosen to self-exclude via BetStop – the National Self-Exclusion Register (NSER).