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Kindle Colorsoft owners complain of a yellow bar on the e-reader’s screen

Tags: new
DATE POSTED:November 2, 2024
Picture of the Kindle Colorsoft with a color book cover for Hello Beautiful by Ann Napolitano displayed. Image: David Pierce / The Verge

People have started receiving their orders of Amazon’s first color e-reader, the Kindle Colorsoft Signature Edition, and many say they’re disappointed to find a yellow, discolored strip at the bottom of the display. Complaints about the $279.99 e-reader’s display have spread online and dragged down its Amazon star rating, and Amazon tells The Verge it’s aware of the complaints.

A Reddit user posted a thread with images (see below), saying it’s most obvious when the Kindle “is supposed to be evenly lit and colored like a piece of paper.” Many others with the same issue say they’ve exchanged their Colorsoft for a new one or simply returned it. Another said they only noticed it while using the device’s edge lighting.

Whether the issue...

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Tags: new