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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.Read More
Mistral’s Le Chat adds deep research agent and voice mode to challenge OpenAI’s enterprise dominance
Mistral added deep research capabilities to its Le Chat platform, bringing it in direct competition against ChatGPT and Gemini.Read More
If a website needs you to log in, you can do that securely through a special browser view, which lets the agent dig deeper and handle more.Read More
Blaxel raises $7.3M seed funding to build specialized cloud infrastructure for AI agents, challenging AWS with purpose-built platform for autonomous AI systems.Read More
Slack launches comprehensive AI features including enterprise search and writing assistance as Salesforce challenges Microsoft's workplace AI dominance while blocking rival access to platform data.Read More
Anthropic has launched a powerful analytics dashboard for its Claude Code AI assistant, giving engineering leaders real-time insights into developer productivity, tool usage, and ROI on AI coding investments.Read More
AWS beleives AI agents will change how enterprises work and with its new Amazon Bedrock AgentCore, it hopes to make it easier to build and deploy agents in one go.Read More
A DeepMind study finds LLMs are both stubborn and easily swayed. This confidence paradox has key implications for building AI applications.Read More
Mistral's open-source speech model Voxtral can recognize multiple languages, understand spoken instructions and also offer enterprise security.Read More
Scientists unite to warn that a critical window for monitoring AI reasoning may close forever as models learn to hide their thoughts.Read More