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Instant payments have entered the mainstream — but how, why and for whom financial institutions deploy them is anything but uniform.
Our latest data brief uncovers a nuanced, often-surprising competitive landscape. Some banks are racing to serve businesses with real-time tracking and confirmation tools. Others, particularly digital-only players, are betting on consumer-first strategies, powered...
The promise of generative artificial intelligence is beginning to crack visual search, one of eCommerce’s most stubborn puzzles.
More specifically, generative AI is helping visual search understand, classify and recommend the billions of images consumers browse every day, even when they can’t describe what they’re looking for in words.
That challenge matters most to platforms built on pictures,...
The travel industry can call to mind pink sand beaches, loyalty points and upgrades. But behind the scenes, the sector is defined by the way people pay.
And there have never been more ways to pay.
“As soon as we think we’ve got it covered, more payment options come out,” Damien Cramer, SVP of Global Travel at Nuvei, told PYMNTS. “That’s the reality of the world that we live in right now.”
At the...
Financial institutions and merchants face a persistent challenge: enabling consumers to navigate the inevitability of large, unplanned expenses without undue friction or financial strain.
From emergency car repairs and essential appliance replacements to significant impulse buys like high-end electronics, these purchases, often costing hundreds or thousands of dollars, frequently fall outside...
Contrary to perceptions of financial irresponsibility, a significant portion of subprime borrowers actively and strategically use credit to improve their financial standing, revealing an underserved market segment with a strong desire for traditional financial inclusion. It’s one of the insights drawn from the recent PYMNTS report “High Credit Card Denial Rates Force Subprime Borrowers to Turn to...
Credit unions tend to evoke images of simple, brick-and-mortar institutions, where friendly employees who know you by name make up for the lack of financial bells and whistles at big banks. That almost quaint perception is rapidly becoming outdated.
America’s smallest financial institutions are innovating in financial products and services for their members. Even pint-sized credit unions are...
The battle for the small and medium-sized business (SMB) share of wallet is heating up.
While larger national and regional banks often leverage vast resources and extensive product suites, credit unions (CUs) possess unique strengths that position them as powerful contenders, particularly in specific segments of the SMB market.
Understanding these advantages and strategically enhancing their...
Entertainment venues as well as travel and hospitality operators have promised frictionless service for years, but long lines persist. Fans and travelers still miss key moments by waiting in line for concessions or hotel check-ins, compromising satisfaction and operator revenue. Traditional point-of-sale (POS) systems, meant to streamline these transactions, fall short, creating bottlenecks...
The Senate is set to vote on a stablecoin bill, the GENIUS Act, Monday (May 19) evening.
The vote will be held after a group of crypto-friendly Democrats signaled they would vote for the bill, Bloomberg reported Monday.
In an earlier vote, all Democratic senators voted against the GENIUS Act, citing concerns about consumer protections, anti-money laundering provisions, regulation of foreign...
JPMorgan Chase CEO Jamie Dimon said Monday (May 19) that the markets have not accounted for the risks of inflation, stagflation, credit spreads, tariffs and other challenges.
Dimon said at the bank’s investor day that the chances of inflation and stagflation are greater than people think; credit spreads haven’t accounted for a potential downturn; the impact of tariffs is difficult to predict; and...