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OpenAI is reportedly planning to take a share of eCommerce sales made via ChatGPT. [contact-form-7] That’s according to a report Wednesday (July 16) by the Financial Times (FT), which says this move is part of a plan by the artificial intelligence (AI) startup to derive new revenues from online shopping features. The company already displays products on its platform with the option of...
Watch more: Making Digital Resilience a Banking Priority [contact-form-7] Almost every banking interaction is digital at some point, relying on APIs and cloud services. As a result, the concept of digital resilience has expanded. No longer solely about ensuring infrastructure uptime, resilience in modern finance now encompasses the ability to deliver a service that users can trust and...
Watch more: AI Startup Asepha Prescribes Automation to Cure Pharmacy Paperwork Overload [contact-form-7] The healthcare industry faces a critical operational crisis that’s undermining both profitability and patient outcomes. With 70% of U.S. pharmacies operating understaffed and pharmacists spending up to 90% of their time on administrative tasks rather than clinical care, the sector is...
Watch more: Independent Software Vendors Make Payments Central to Customer Experience [contact-form-7] The digital pivot transforming payments is pushing independent software vendors (ISVs) to rethink their business models. What was once an ancillary function is becoming central to their value proposition, demanding innovation and strategic shifts, Nuvei Senior Vice President of...
Mexico is evolving into a mobile-first consumer market, a shift that presents opportunities for financial services and merchants to optimize cross-channel shopping. [contact-form-7] The PYMNTS Intelligence report “The 2025 Global Digital Shopping Index: Mexico Edition” revealed that as consumers increasingly use mobile devices for nearly half their purchases, they are demanding...
Global expansion for eCommerce merchants, while offering vast opportunity, remains a complex arena where payment failures and consumer preferences can quickly derail international sales, according to a new report. [contact-form-7] The “Payments Optimization: Powering Global eCommerce Growth” report, part of the Payments Optimization Tracker Series produced by PYMNTS Intelligence with...
Industry mergers, technology and economic challenges are driving change in the payments space, EVP Group President, FIS Automated Finance Seamus Smith writes in a new PYMNTS eBook, “Halftime 2025: Charting the Future of Payments.” [contact-form-7]   The major mergers and acquisitions in the first half of 2025, including Global Payments acquiring Worldpay and FIS acquiring Global...
America’s Credit Unions called on Congress to reform the Dodd-Frank Act and the Consumer Financial Protection Bureau (CFPB), which was created by the act. [contact-form-7] In a Monday (July 14) letter addressed to Rep. French Hill, R-Ark., and Rep. Maxine Waters, D-Calif., the trade association said the act and the CFPB have practiced “regulatory overreach.” Hill and Waters are the...
Albertsons Companies saw growing engagement with its digital platforms during the last quarter. [contact-form-7] The food and drug retailer’s digital sales increased 25% during the quarter ended June 14, outpacing its 2.8% increase in identical sales, Albertsons said in a Tuesday (June 15) earnings release. It also saw a 14% increase in its loyalty program membership. “Ongoing...
Google is expanding its artificial intelligence capabilities in Search by rolling out a new, free feature that lets it call local businesses on the user’s behalf to do things like check pricing and make reservations. [contact-form-7] The agentic AI tool, which is being rolled out in 45 U.S. states, is designed to help users accomplish tasks faster by eliminating the need for them to...