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Amazon Web Services (AWS) and Vonage have partnered to deliver “natural-sounding” artificial intelligence (AI) voice agents for use in customer support and proactive outbound engagement like reminder calls and follow-ups.
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This collaboration brings together AWS’ speech-to-speech foundation model Amazon Nova Sonic, which enables “more humanlike voice conversations,” and...
Meta faces a continuing battle with the European Commission over the company’s “consent or pay” model that allows ad-free services for a fee.
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The European Commission wrote Meta last week, saying that this model needs more work to bring it into compliance with antitrust provisions of the European Union’s Digital Markets Act, Bloomberg reported Tuesday (July 15), citing...
Google, Meta, Blackstone and CoreWeave are planning to collectively spend hundreds of billions of dollars to build data centers for artificial intelligence, as the arms race heats up to build the computing power needed by this advanced technology.
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Google told PYMNTS Tuesday (July 15) that it plans to spend $25 billion on data centers and AI infrastructure in the PJM...
The tariffs are hitting home as businesses pass along higher costs to end customers.
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As measured by the Consumer Price Index released Tuesday (July 15), consumer prices were up 0.3% in June, and the annual inflationary pace was 2.7%, per data from the Bureau of Labor Statistics.
Inflation quickened from the 0.1% gains that had been seen in May (month over month) and the...
OpenEvidence raised $210 million in a Series B funding round to expand the content partnerships that enhance its medical search and artificial intelligence application for physicians.
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The company’s clinical decision support platform helps frontline healthcare providers access, evaluate and apply medical knowledge, according to a Tuesday (July 15) press release.
The...
BNY has seen nearly all its employees adopt the bank’s artificial intelligence platform, Eliza, and the bank expects the technology to help them serve clients and grow the company.
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The bank saw 36% of employees adopt the Eliza AI platform during the first year it was available, fiscal year 2024, and it saw 96% adoption in the first half of this year, according to a...
Shopify has reportedly introduced rules governing merchants’ use of agentic artificial intelligence (AI).
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As Modern Retail reported Monday (July 14), the eCommerce platform has begun including a warning in the code powering merchant storefronts, establishing what these autonomous bots can and cannot do.
“Automated scraping, ‘buy-for-me’ agents, or any end-to-end flow...
The Bank of England says it’s working on a new infrastructure for U.K. retail payments.
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This new model, the central bank’s Payments Vision Delivery Committee said in a news release Tuesday (July 15), “embeds public and private sector collaboration, utilizing the right expertise in the right functions to drive transformation.”
In addition, the model supports “short-term...
Stablecoins are a work in progress, but JPMorgan Chase CEO Jamie Dimon is a skeptic.
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But his comments during the bank’s second-quarter earnings call on Tuesday (July 15) indicate that the nascent digital holdings will be a fixture on the world stage, and certainly as JPMorgan competes with digital upstarts to deliver new payment modalities.
The conference call comes in...
Federal Reserve Financial Services (FRFS) completed its previously announced adoption of the ISO 20022 message format for the Fedwire Funds Service.
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It did so in a single-day implementation on Monday (July 14), according to its ISO 20022 implementation center, as it said it would do in a June 18 announcement.
“With this implementation, we sunset the existing proprietary...