The Business & Technology Network
Helping Business Interpret and Use Technology
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Nuvei has introduced features aimed at improving its authorization rate for merchants in North America. [contact-form-7] The Canadian FinTech announced Thursday (July 24) it had added PIN-less debit and least cost routing to its authorization optimization suite, inclusions designed to improve authorization rates by up to 3.5 percentage points for applicable transactions. “These...
Business leaders evaluating artificial intelligence (AI) solutions should be cautious about assuming that larger generalist models such as OpenAI’s ChatGPT will always deliver better results than specialist models, according to an analysis published this week by Harvard Business Review.  [contact-form-7] While large language models (LLMs) such as ChatGPT, Claude and Gemini perform well...
Through the past few months, as cryptocurrency regulations have been reshaped by the President Donald Trump administration, crypto firms have applied for national trust bank charters, which would expand the range of services they offer. [contact-form-7] Depending on the firm, the charters would grant the ability to settle transactions or connect directly to the Federal Reserve’s payment...
Global commerce platform WEX and energy firm bp partnered to launch a fleet card. [contact-form-7] The card can be used for fuel and vehicle-related products and services anywhere WEX and Mastercard are accepted, according to a Thursday (July 24) press release. It also provides fuel rebates at bp’s fuel brands, which include bp, Amoco, TravelCenters of America, TA Express and Petro....
A downturn in travel could hurt not only the tourism industry in the United States, but also its retailers. [contact-form-7] Nearly $20 billion in retail spending is at stake this year, Bloomberg reported Thursday (July 24). Some travelers are avoiding the U.S. entirely, in many cases due to the President Donald Trump administration’s immigration policies, the report said. Tourists who...
Walmart is launching a line of “super agents” designed to help customers and workers. [contact-form-7] The retail giant says these new tools, powered by agentic artificial intelligence (AI), will soon be the chief way people interact with Walmart, Reuters reported from an event Thursday (July 24) in New York. “Agents can help automate and simplify pretty much everything that we do,”...
Watch more: Customer Experience Is Becoming the Product as AI-Native Commerce Emerges [contact-form-7] FinTech innovation is commonly measured in deployment cycles, not dialogue. But as emerging technologies like artificial intelligence (AI) advance, it’s becoming crucial for human-centered design to take center stage in the payments space. “The customer experience is the product,” Mark...
Watch more: Bringing Commerce Into the Conversation [contact-form-7] The invisible line separating communication from commerce is dissolving. Messaging platforms are no longer merely for social interaction but have become a fertile frontier for payments and deeply integrated customer engagement. Nick Babinsky, Chief Product Officer of Solutions by Text, a messaging software platform...
As fraud threats become more sophisticated and regulatory scrutiny intensifies, financial institutions are under growing pressure to strengthen their defenses. [contact-form-7] Those defenses need to go beyond addressing fraudsters and extend to internal misalignment. “Meeting the Mandate to Align Fraud Prevention With Compliance Demands,” a PYMNTS Intelligence and Visa DPS...
Buying a pillow-top mattress on Amazon.com seems like the most basic thing: Find, grab, check out, then wait for delivery (two days for Prime members). But behind that simple purchase lies a world of consumer decisions, emotions, expectations and habits, all interacting with external factors and influences. Layer on a sale, and a shopper’s brain exhibits still more complex behaviors. Make that...