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When Alex Schlesinger, founder and CEO of insurance firm Active Mutual, faced the tough reality of training sales agents without the budgets or trainers big firms could afford, he turned to something unexpected: an AI chatbot.
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“Our small business had been struggling for a while to give our agents the kind of in-depth training bigger companies can afford,” Schlesinger...
Fiserv has agreed to acquire the remaining 49.9% stake in AIB Merchant Services (AIBMS) from AIB Group, aiming to strengthen its merchant services footprint across Ireland and Europe.
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The transaction, announced June 6, will give Fiserv full ownership of AIBMS, one of Ireland’s largest payment solution providers and a top European eCommerce acquirer. Founded in 2007 as a...
Forget your plastic cards for a moment. A quiet revolution is happening in how we pay for everything from dinner to electronics, and it’s being led by the smartphone in your pocket.
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A forthcoming report from PYMNTS Intelligence, “How the World Does Digital,” the latest installment in the series, reveals that mobile wallets, like Apple Pay, PayPal and Google Pay, are...
The first few trading days of the last month of the quarter marked a muted but positive start for the FinTech IPO Index, which tacked on 0.8% through the past five days.
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Robinhood’s browser-based desktop trading platform is now available to customers in the United Kingdom. First introduced last year, Robinhood Legend is designed for active traders and is available at no...
Retailers like Amazon and Walmart don’t just battle for consumer spend in brick-and-mortar or online. They battle everywhere, all the time.
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As shoppers shift habits faster than you can say “same-day delivery” and tech upends every aisle, the winners aren’t just reacting but are increasingly predicting what customers want before they even know it themselves.
Both giants...
Despite the widespread adoption of digital technologies, merchants are finding that cross-border payment complexities continue to pose hurdles to capturing international sales opportunities.
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It’s one of the key findings from “How Payments Optimization Can Power an International Commerce Strategy,” from PYMNTS. As global eCommerce is projected to exceed $10 trillion in...
Perplexity expects to keep growing at its current pace, with gains driven by its upcoming browser and consumers’ weariness with “legacy browsers” like Google’s Chrome, Perplexity CEO Aravind Srinivas said Thursday (June 5).
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The artificial intelligence (AI) startup is handling 780 million queries per month, and that figure is growing over 20% month over month, Srinivas...
Uber Technologies is reportedly considering using stablecoins to transfer money among different countries.
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Stablecoins are appealing to global companies because they can help reduce the cost of moving money, Uber CEO Dara Khosrowshahi told Bloomberg on Thursday (June 5) in an interview conducted at the Bloomberg Tech conference in San Francisco.
“That’s super...
Business executives don’t feel they can pass the full cost of tariffs along to customers, as they did in 2018, according to researchers at the Federal Reserve Bank of Atlanta.
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While businesses passed along almost the entire cost of tariffs to their customers in 2018, the last time there were rising tariffs, businesses surveyed in April said they expect to be able to...
Google said Thursday (June 5) that it has released a preview of an upgraded Gemini 2.5 Pro, calling the model its “most intelligent” yet.
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This latest version is an enhanced version of the 2.5 Pro unveiled at its I/O developer conference in May, delivering even better performance when tested on popular benchmarks, Tulsee Doshi, senior director of product management at...