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A recent report challenges the conventional wisdom surrounding online shopping, revealing that the digital divide among age groups is narrowing, with older generations engaging in eCommerce at rates comparable to their younger counterparts.
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Published by PYMNTS Intelligence, “How People Pay: Payment Choice Depends on Shopping Channel” unpacks consumer shopping and...
For years, small and mid-sized businesses (SMBs) have relied on search engine optimization (SEO) to drive discovery, traffic and sales. But the rise of generative artificial intelligence (AI) is fundamentally changing how people find information online, and with it, the businesses behind them.
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Instead of surfacing website links, AI chatbots like ChatGPT, Google’s AI...
The legislative project dubbed “Crypto Week” stumbled Tuesday (July 15) when a group of House Republicans demanded changes to a stablecoin bill that was passed earlier by the Senate.
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These lawmakers joined with Democrats to stop a procedural step that is required to allow consideration of the three crypto-related bills that make up Crypto Week, Bloomberg reported...
Amazon Web Services (AWS) and Vonage have partnered to deliver “natural-sounding” artificial intelligence (AI) voice agents for use in customer support and proactive outbound engagement like reminder calls and follow-ups.
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This collaboration brings together AWS’ speech-to-speech foundation model Amazon Nova Sonic, which enables “more humanlike voice conversations,” and...
Meta faces a continuing battle with the European Commission over the company’s “consent or pay” model that allows ad-free services for a fee.
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The European Commission wrote Meta last week, saying that this model needs more work to bring it into compliance with antitrust provisions of the European Union’s Digital Markets Act, Bloomberg reported Tuesday (July 15), citing...
Google, Meta, Blackstone and CoreWeave are planning to collectively spend hundreds of billions of dollars to build data centers for artificial intelligence, as the arms race heats up to build the computing power needed by this advanced technology.
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Google told PYMNTS Tuesday (July 15) that it plans to spend $25 billion on data centers and AI infrastructure in the PJM...
The tariffs are hitting home as businesses pass along higher costs to end customers.
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As measured by the Consumer Price Index released Tuesday (July 15), consumer prices were up 0.3% in June, and the annual inflationary pace was 2.7%, per data from the Bureau of Labor Statistics.
Inflation quickened from the 0.1% gains that had been seen in May (month over month) and the...
OpenEvidence raised $210 million in a Series B funding round to expand the content partnerships that enhance its medical search and artificial intelligence application for physicians.
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The company’s clinical decision support platform helps frontline healthcare providers access, evaluate and apply medical knowledge, according to a Tuesday (July 15) press release.
The...
BNY has seen nearly all its employees adopt the bank’s artificial intelligence platform, Eliza, and the bank expects the technology to help them serve clients and grow the company.
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The bank saw 36% of employees adopt the Eliza AI platform during the first year it was available, fiscal year 2024, and it saw 96% adoption in the first half of this year, according to a...
Shopify has reportedly introduced rules governing merchants’ use of agentic artificial intelligence (AI).
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As Modern Retail reported Monday (July 14), the eCommerce platform has begun including a warning in the code powering merchant storefronts, establishing what these autonomous bots can and cannot do.
“Automated scraping, ‘buy-for-me’ agents, or any end-to-end flow...