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The digital landscape has seemingly leveled the playing field for online shopping across generations.
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However, what consumers are buying online continues to show some variations among generations, especially when it comes to spending on everyday necessities like groceries and on some discretionary items like restaurant meals.
The PYMNTS Intelligence report “eCommerce...
Gen Z and millennials aren’t just shunning credit cards, they’re helping rewrite how loyalty is earned, with debit emerging as the next way for brands to capture wallet share.
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For decades, loyalty meant co-branded credit. Airlines, hotel chains and retailers leaned on cards like Delta SkyMiles or Amazon Prime Visa to reward repeat spending. But the PYMNTS Intelligence...
Watch more: Logistics May Decide How Well Small Businesses Manage Tariff Turmoil
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When tariffs hit small- to medium-sized businesses (SMBs), the impact isn’t a ripple. It’s a gut punch.
SMBs don’t have the resources, capital or leverage to do much about the supply chain pressures that they’re feeling today. However, Growth Catalyst Group CEO Manish Kapoor told PYMNTS CEO...
What happens when a simple request becomes a done deal? When prompts replace buy buttons and commerce moves at the speed of a conversation?
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Agentic AI is moving commerce beyond clicks and taps to a world where prompts drive purchases. In our latest release, PYMNTS Intelligence, in collaboration with Visa, dives into the world of agentic AI and how it will change...
In the complex world of small and medium-sized businesses (SMBs), financial and operational agility is often the key to survival and success.
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Against this backdrop, credit cards are emerging as both an essential tool and a persistent frustration.
A newly released PYMNTS Intelligence report, “SMB Growth Monitor Report: How Firms Use and Choose Credit Cards,” conducted...
Fitness International, the operator of LA Fitness and other gym chains, said Wednesday (Aug. 20) that it will defend its practices in court after the Federal Trade Commission (FTC) sued the company and alleged that it makes it “exceedingly difficult” to cancel memberships.
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The FTC said in a Wednesday press release that its complaint alleges that Fitness International...
Nubank has appointed FinTech veteran Armando Herrera to lead its Mexican operation, Nu Mexico, as CEO, effective Sept. 2.
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Herrera succeeds Iván Canales, who is on parental leave and will remain a contributor to Nu Mexico, the digital financial services platform said in a Wednesday (Aug. 20) press release.
Herrera is a 15-year veteran of the financial services industry...
Apple is behind Google in the race to add artificial intelligence (AI) features to smartphones, according to Wall Street Journal Personal Tech Columnist Nicole Nguyen.
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An iPhone user, Nguyen wrote Wednesday (Aug. 20) that her experience with Google’s upcoming Pixel 10 showed that Google has “lapped” Apple as both companies work to develop the “killer AI-powered phone.”...
Visa reportedly must continue to face a class action lawsuit filed by merchants alleging that the company has a monopoly in the debit card market.
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A judge rejected Visa’s argument that some of the merchant plaintiffs should be removed from the case because they released their claims in a 2019 settlement, Bloomberg reported Wednesday (Aug. 20).
The judge ruled that the...
Earlier this year, PYMNTS Intelligence detailed that in-store shopping was far from dead. But when it comes to buying online, we found that consumers spent more when getting items through digital channels, and key areas of discretionary spending were gravitating to online merchants.
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The data showed that consumers shopping online were more likely to purchase hobby items...