ChatGPT Shopping Could Get Complicated Fast

OpenAI has touted shopping inside ChatGPT as a major business opportunity as it tries to raise tens of billions in fresh cash. Meanwhile, the company is still nailing down some online commerce basics.

That includes figuring out the best way to navigate state sales taxes—people working on commerce inside OpenAI still haven’t decided how it should handle the collection of sales taxes for purchases made through its site, two people who have talked with them said.