Klarna Focuses on Human-Powered Customer Service
Pay-later firm Klarna is reportedly rethinking some of its AI-centered cost-cutting.
Now, CEO Sebastian Siemiatkowski told Bloomberg News in an interview posted Thursday (May 8), the Swedish sta...
Nearly 100% of Consumers Globally Engage Digitally Monthly
Digital activity is becoming nearly ubiquitous across the globe, though the intensity and nature of engagement reveal significant disparities linked to demographics, geography and infrastructure, acco...