
The Amazon Web Services (AWS) outage disrupted services around the world, including for gambling sites ahead of Monday Night Football.
An ‘operational issue’ at AWS has caused knock-on outages for various online services, across social media like Snapchat and Roblox, banking apps around the world, and even institutions like the UK’s tax, payments and customs authority, HMRC. In the world of gambling, betting apps and sportsbooks were also affected, leaving users unable to withdraw funds or place bets in some cases.
That includes some gambling giants like FanDuel and DraftKings, with both taking to social media to alert users of the issues.
“We are aware that users are currently having trouble logging in and fully accessing our platform,” wrote FanDuel on X at 9:38am (ET) on October 20. “Our team is actively investigating and working toward resolution. We apologize for the inconvenience and appreciate your patience in the meantime.” They later confirmed their statement to ReadWrite, saying that the matter had been resolved.
Good morning. We are aware that users are currently having trouble logging in and fully accessing our platform. Our team is actively investigating and working toward resolution. We apologize for the inconvenience and appreciate your patience in the meantime.
— FanDuel Customer Support (@FanDuel_Support) October 20, 2025
The company continued to update users about the progress in returning services to normal throughout the day, as issues were gradually resolved in different regions. By 11:31pm (ET) the same day, FanDuel reported that all sportsbook platforms were now live again.
DraftKings was similarly affected, although seemingly to a lesser degree. The company’s statement and user reports showed that the outage seemed to largely affect withdrawals, rather than preventing access to the sportsbook entirely.
Good morning everyone!
Please note that some withdrawals are still slow to process due to the outage overnight. We appreciate the patience! 