Messenger web users will be redirected to Facebook.com for chats
Meta will close the standalone Messenger website in April 2026, redirecting web users to Facebook’s messaging interface. The company announced the decision through a help page, detailing that messenger.com will become unavailable. Users accessing messages via a computer browser will automatically transition to facebook.com/messages. Individuals without Facebook accounts will lose web access entirely, relying solely on the Messenger mobile application for communication. This move follows the recent discontinuation of Messenger desktop apps for Windows and Mac operating systems.
After the shutdown, the primary method for web-based messaging will require a Facebook account login. The help page states, “After messenger.com goes away, you will be automatically redirected to use facebook.com/messages for messaging on a computer.” Users can continue existing conversations on this platform or via the mobile app. For those using Messenger with a standalone phone number rather than a Facebook profile, access is restricted to mobile devices only. The company confirmed that chat history remains recoverable across platforms using a backup PIN created during the initial backup process. A reset option exists for users who cannot recall their PIN.
The transition was identified by reverse engineer Alessandro Paluzzi before the official announcement. Meta is communicating the change to users through pop-up notifications on both the website and the mobile application. The decision has generated user frustration, particularly among individuals who deactivated Facebook accounts but continued using the web version of Messenger. Social media posts indicate resistance to relying on the Facebook website for messaging services. From a business perspective, the consolidation reduces Meta’s operational overhead by minimizing the number of distinct platforms requiring maintenance and updates.
Messenger originated as “Facebook Chat” in 2008 and evolved into a standalone application in 2011. Meta previously separated the messaging function from the main Facebook app in 2014, a strategy designed to drive adoption of the dedicated Messenger service. This approach reversed in 2023 when Meta began integrating Messenger features back into the Facebook application. The closure of messenger.com aligns with this ongoing integration trend. Meta did not provide an immediate response to requests for further comment regarding the shutdown.